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Blythewood Animal Hospital Complaint - Blythewood Animal Hospital poor customer service
Blythewood Animal Hospital Complaint

Blythewood Animal Hospital Complaint

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Blythewood Animal Hospital poor customer service


The vets seem to be caring and do good work but the support staff is very rude. Refused to honor a 10% discount from the vet if I had my cat's surgery done within 30 days of yearly visit. Even though we had the surgery the next week, since we didn't give them the 'coupon', they will not honor the discount. They have a computer system and can check to SEE that we did the surgery immediately. I'm still very surprised at this ridiculously poor customer service. Our bill was $500 so the discount was $50. We won't be back. Seems crazy that they would rather lose my business - and others that I share this story with - rather than honor their own discount. Now that I have been sharing my story with others, I've heard other accounts of poor customer service about Blythewood Animal Hospital . Seems like the vets wouldn't put up with this, but apparently they do.


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